Wondering why your Google WiFi is stuck on a solid blue light? It usually goes away after a little while. But what if it does not?
Likely as not, this occurred after you tried to do a factory reset. If the power supply was interrupted during this process, you will get a Google WiFi blue light that burns constantly.
However, there might be other reasons why you are experiencing a Google WiFi solid blue light issue.
There may have been a failed software update or patch. The Google router’s firmware may be corrupted, or some random software glitch has occurred.
There are easy ways to fix all these issues, so let’s dive in with the possible fixes that might work for you.
In case you don’t need the detailed walkthrough, these are your options:
- Check your cables and their connections.
- Perform a manual reset.
- Update your firmware.
- Disconnect Windows 10 devices or any Xbox consoles and use an ethernet cable to connect instead.
- Try setting up your WiFi using a different account.
- And, if all else fails, contact support.
Other issues? We’ll close off by touching on what the other lights on your Google WiFi mean.
How To Fix The Google WiFi Solid Blue Light Issue
1. Check Your Cables and Their Connections
A damaged cable or cable that fails to connect properly could be a simple explanation for the solid blue light.
Start at the wall jack or modem and make sure that all the connections are tight and don’t have wiggle room. You should also check the power supply cable.
For example, if the power supply cable is a little loose and disconnected during an update, that would be enough to give you router problems. The same goes for ethernet cables between modems and routers.
If a cable has been pinched or twisted, it may have internal damage that you won’t easily see, so if you have spare cables, try them out.
2. How to Manually Reset Your Google WiFi
Restoring factory settings will clear away software-related problems in most instances.
This is the easiest possible fix, so it makes sense to start with a manual reset.
It will restore factory settings and you’ll have to set up your WiFi from scratch, so be sure you know which settings to apply. If you don’t, you may need help from support agents.
Find the reset button, press it, and hold it in for ten or fifteen seconds. You will see the light on your router turning orange and then back to solid blue.
When you see the Google WiFi solid blue light, release the button and leave your router to complete the reset process. This may take as long as fifteen to twenty minutes.
When the blue light starts to flash, the Google router is telling you that it’s ready to be set up. Once you’ve completed the setup, everything should be back to normal again.
3. Do a Firmware Update
Firmware is the software your router uses to guide its basic operations, and if an update was missed or interrupted, that could be the reason for your Google WiFi’s solid blue light.
So, if you aren’t keen to do a full factory reset, a firmware update may suffice. You may also have to do one if you restored factory settings and still have issues – after all, restoring factory settings is likely to remove later updates.
You can check to see whether there’s a firmware update or patch available by logging in to your Google app.
Select your WiFi and look for the software information section. If you are lacking an update, there will be an alert to show you what you need to download. If there is one, simply click install.
4. Disconnect Windows 10 Devices and Xbox Consoles
Now that you’ve tried the more usual ways of addressing the issue, you should find that you’ve sorted out the problem. If you haven’t it’s time to move to some of the less usual solutions.
Among these are reports that Windows 10 and Xbox using the WiFi can cause an issue.
Test this theory by disconnecting them from the WiFi. If that solves your problem but leaves you wondering how you will use your laptop, PC, or Xbox, you can go for a wired connection instead of using the WiFi.
For a more permanent solution, you may need to get updated drivers for your devices – if they’re available.
5. Setting up Google WiFi Using a Different Account
This option may sound rather strange to you, but there are users who say that simply switching to a different Google account worked to solve their issue. Try this option if you didn’t have success with your manual reset.
Presumably, it causes any account settings that were interfering with your router to go away.
The first thing you need is a Google WiFi device that’s ready to set up – so, you want that blue light to be flashing.
Do another reset if you’re on solid blue. When the light is pulsing, open your Google Home app and log out of your usual account. Then, select “use another account” and log in to the alternative or new account.
You’ll see an option labelled “create another home.” Click on it. The app should find your Google Home WiFi point.
Follow the prompts and complete your setup. According to those who have used this method, you should be up and running after that.
6. Contacting Google Support
If you’ve tried all these possibilities and still have problems, there may be a problem with your device or modem. Visit the Google Nest Help Page and provide detailed information of your system and the problem you’re experiencing.
It’s also a good place to claim if your device is still under warranty. As a last ditch, you can check out the community forum to see whether you can get any new advice there.
One other consideration is that your modem isn’t working with your Google WiFi, so be sure to have all the specs of your system handy when reaching out for further assistance.
Flashing Blue Light and More
In this article we attempted to address the solid or steady blue light issue. However, there are other indicator lights on your Google WiFi. Here’s a quick rundown.
Flashing Blue: Your device is ready to set up or is busy with a firmware update.
If you already performed setup, and haven’t done a factory reset, it’s probably a firmware update and it should resolve itself in a few minutes.
White Light: If the white light is flashing rapidly, startup is underway, and everything should be working in a couple of minutes. If it’s steady, everything should be working.
Orange or Yellow Light: You are not connected to the internet. If the light is solid, your router could be busy with a factory reset. If it’s flashing fast, it could be busy with a factory reset.
If the light is pulsing slowly, there’s a network error. Start by checking whether your cables are properly connected, try a restart, and contact your service provider if these interventions don’t resolve your problem.
Red Light: We all know that red lights definitely mean it isn’t all systems go. Try a power cycle. That means unplugging everything, turning it off, and letting it rest for a minute before restarting.
Alternatively, try resetting your Google Wifi point using the app or try a factory reset.
How to Confirm Whether Your Router Is Faulty
If you got this far without resolving your Google Wifi issue, there’s a chance that your device is faulty. If you have an older one that still worked, try connecting it to see what happens.
If you don’t have another router and want to confirm whether yours is broken, you can take it in to a local store or get technicians out to check it.
If your router is more than five years old or if you’ve been noticing reduced range and connectivity over time, have noticed that it tends to get hot, or have been experiencing issues with slow internet speeds, there’s a good chance that you need a new router.
In general, taking the router in for a health check is the quickest way to get to the right answer for the question.
Waiting for technicians to come over can take days, and most companies will charge you for the callout – at least, if they decide the problem was caused by something on your end of the connection.
Final Words
It’s to be hoped that the home fixes we’ve recommended here resolved your issue, in which case, you’re only reading this part of our tutorial out of interest.
Nine times out of ten, a restart, or failing that, a factory reset, resolves the solid blue light on Google WiFi. Are you back up and browsing? Remember, you heard it here first!
