If you are working with budget constraints, the professional installation charge of internet services may be too much for you.
Therefore, self-installing your Xfinity Internet can save you those valuable bucks.
The process of installing your Xfinity Internet on your own is straightforward. What you need to do is connect the Xfinity modem router combo to the coaxial cable and the power outlet.
Then follow the simple instructions shown on the Xfinity mobile app to activate your device and begin connecting your devices to the network.
How To Self-Install Xfinity Internet Step By Step
For self-installing Xfinity internet, you require a self-install kit and a connected coaxial outlet in your home.
Having an iOS or Android device with the Xfinity app is highly beneficial as it guides you through the complete installation process.
The following are the steps for installing Xfinity Internet by yourself:
1. Order Your Xfinity Self-Install Kit
When signing up for Xfinity services, new customers can request a self-install kit, which will be sent directly to their homes. Alternatively, they can contact Xfinity customer service to have the kit mailed to them.
There is typically a $15 shipping and handling fee for the equipment, and faster shipping options are available at an additional cost.
If waiting for the mailed equipment is not preferred, customers have the option to pick up the kit at an Xfinity customer service center.
It is advisable to contact the service center beforehand to ensure the availability of the equipment.
Once in possession of the kit, it is time to begin setting up the equipment. At this stage, you should download the Xfinity app from the App Store or Google Play.
What Comes in the Xfinity Self-Install Kit?
The kit from Xfinity includes the following:
- Xfinity gateway (can be returned within 45 days if you prefer using your own modem and router)
- Power cord
- Self-installation instructions
- Coaxial cable
- Splitter (for bundled services)
- Ethernet cable
2. Set Up Your Equipment
The simplest way to self-install Xfinity is by following the directions provided in the Xfinity app. However, here’s a step-by-step breakdown to give you an idea of the process:
Step 1: Position your Gateway close to the outlet for coaxial cable.
Step 2: Attach one end of the coaxial cable to the available coaxial outlet. Rotate it clockwise to secure it tightly. Connect the xFi Wireless Gateway to the other end of the cable.
Step 3: Insert the power cable into the gateway’s back as well as the wall outlet.
Step 4: Press the power button if the gateway doesn’t power on automatically.
Step 5: Wait until the online connection light stops flashing and remains steady, which may take around twenty minutes. During this time, the gateway might undergo multiple reboots as it updates, which is normal.
What to do when Xfinity gateway does not come online?
If your gateway cannot establish a network connection (if you see an unsteady online light), it indicates that the Xfinity network is not connected to the cable outlet.
In such cases, you can attempt connecting the Xfinity gateway to other coaxial cable outlets within your home to check for a working connection.
However, if there are no other coaxial cable outlets available or you prefer placing the equipment in a room without an active outlet, you will need to schedule a professional installation to ensure proper connectivity.
3. Connect Your Devices to the New Xfinity Network
Once your wireless gateway is successfully set up, you can proceed to connect your devices to the network.
The Xfinity app provides guidance and automates certain steps for your convenience. If you prefer to manually connect to the wireless network, follow these instructions:
- Locate the network name (SSID) and password (security key) or PIN on the sticker affixed to the side, back, or bottom of your gateway. If multiple network names are listed, you can choose any of them.
- Access the WiFi settings on your device and ensure that WiFi is enabled. From the available network list, select the name of your network (SSID).
- When prompted, enter the password (security key) or PIN provided on the sticker.
- Alternatively, you can establish a direct connection to the gateway using an Ethernet cable. Simply plug one end of the Ethernet cable into an available Ethernet port on the gateway and connect the other end to your device. This method is useful if you encounter issues with your wireless connection or if you want to utilize a device that lacks WiFi capability.
4. Activate Your Xfinity Service
To access the internet, you need to activate your Xfinity service even after setting up your home network. You can activate your service in two ways:
- Xfinity xFi mobile app: Use the Xfinity mobile app, available for Apple and Android devices, to activate the most current xFi pods and Xfinity gateways.
- Web browser: you can activate your service by visiting https://register.be.xfinity.com/activate and following the provided instructions, if you do not want to use the app.
Both the mobile app and web-based activation allow you to customize your home network by assigning a name and creating a new password.
It is highly recommended to do this as it enhances network security and facilitates easier recall of your network name. Ensure you jot down your newly chosen network name and password for future reference.
5. Test the Connection
Once your network setup is complete, you should test everything to ensure smooth functionality. If you encounter connection issues, consider the following troubleshooting steps:
- Ensure all Xfinity cables are firmly connected, both to the wall and the back of the router.
- Verify the functionality of the power outlets you’re using. Try plugging your device into a different outlet.
- Confirm that all your devices are activated. If you have attempted this already without success, contacting Xfinity support will allow a representative to assist you in activating your devices.
Frequently Asked Questions
Is Xfinity self-install easy?
Yes, installing Xfinity Internet is straightforward, even for those unfamiliar with networks. Simply connect the coaxial cable from the ISP to the modem, and then link the modem to your chosen device for activation.
The entire process typically takes only 30 minutes, ensuring a quick and hassle-free setup of your internet connection.
Can I use my modem with Xfinity?
Absolutely. Xfinity provides the option to purchase your own Xfinity compatible modem and use it for setting up their internet service.
They have a list of modems that are compatible with their service, certified for various speed tiers, ensuring you can select a suitable device for your needs.
What to do if there are issues during the self-installation process?
If you experience any problems, you can troubleshoot the issue. Begin by verifying the modem’s connection to the router.
If the problem persists, attempt restarting the modem. If the issue continues, reach out to the customer service team for further assistance.
Final Words
Self-installing your Xfinity internet is not a tedious process, especially when you follow the steps mentioned above. Before starting the process, ensure that you have everything you need in the self-installing kit.
It is important that you contact a professional if the self-installation process is challenging for you, as you do not want to damage your device and end up with no internet.
