Bell vs Rogers Internet: Compare Speed, Price, And Customer Support

Bell vs Rogers

Rogers and Bell are the largest internet service providers in Canada that provide high-speed internet plans with unlimited data.

Additionally, both companies offer other products and services including mobile plans, home security, and TV & streaming.

When comparing Bell vs Rogers Internet, we have explained the key differences between the two ISPs in various categories including speed, price, technology, customer service, and service & bundles.

Both Bell and Rogers use fibre technology and WiFi 6 technology to deliver faster internet speeds to their customers. Fibre internet is much faster and carries large amounts of data in one line.

With this technology, customers have access to faster internet speeds, low latency when gaming, stronger signals, and smooth connections.

For speed, Bell provides faster internet plans and for price, Rogers is more affordable.

Both Bell and Rogers offer TV and Internet bundles at different rates. Both companies can be reached through phone, live chat, or social media for customer support.

Rogers vs Bell Internet Comparison

Before we compare Bell and Rogers Internet services, it is essential that you understand the services they offer as well as their different Internet plans.

Bell uses fibre and wireless networks and delivers a variety of innovative services and products to businesses, consumers, and government customers across Canada.

Their list of services includes voice and mobile data plans for Wireless Home Internet, Fiber Internet & TV, cloud and data hosting, residential and business voice services, mobile edge computing, and 4G LTE, 5G, and 5G+ wireless networks.

On the other hand, Rogers is known for offering a wide variety of telecom services to Canadians.

They are a Media and Communications company that provides Wireless Communications, Cable Television, streaming, home security, mobile, and Internet.

Below is a table showing the different internet plans offered by Bell and Rogers:

Rogers Internet Plans

Name of the plan Internet Speed Download Speed Upload Speed Price  (per Month)
Ignite Internet 75 75 Mbps 75 Mbps 75 Mbps $55
Ignite Internet 250 250 Mbps 250 Mbps 150 Mbps $70
Ignite Internet 500 500 Mbps 500 Mbps 100 Mbps $80
Ignite Internet 1.5 Gigabit 1.5 Gbps 1.5 Gbps 150 Mbps $100
5G Home Internet Essential 500 GB 25 Mbps, 10 Mbps after 500 GB 5 Mbps, 2 Mbps after 500 GB $40
5G Home Internet Premium 500 GB 50 Mbps, 20 Mbps after 500 GB 10 Mbps, 4 Mbps after 500 GB $55

Bell Internet Plans

Fiber Internet Plans:

Name of the plan Internet Speed Download Speed Upload Speed Price  (per Month)
Gigabit Fibe 8.0 8 Gbps 8 Gbps 8 Gbps $145
Gigabit Fibe 3.0 3 Gbps 3 Gbps 3 Gbps $130
Gigabit Fibe 1.5 1.5 Gbps 1.5 Gbps 940 Mbps $120
Fibe 500 500 Mbps 500 Mbps 500 Mbps $110
Fibe 150 150 Mbps 150 Mbps 150 Mbps $100
Fibe 50 50 Mbps 50 Mbps 50 Mbps $65
Fibe Internet 10 Mbps 10 Mbps 0.93 Mbps $50

Mobile Internet Plans

Name of the plan Internet Speed Price (per Month)
Flex Plan Up to 100 MB $10
  Up to 2 GB $30
  Up to 5 GB $60
  Up to 10 GB $110
Flex Plus Plan Up to 5 GB $60
  Up to 10 GB $75
  Up to 20 GB $90
  Up to 30 GB $110
  Up to 40 GB $130
  Up to 50 GB $150

Bell vs Rogers Compared In 5 Main Categories

1. Speed

From the tables above, Bell has the highest download and upload speeds compared to Rogers when it comes to Fiber Internet plans.

The highest download speed of Bell is 8 Gbps and the upload speed is 8 Gbps while the highest download speed for Rogers is 1.5 Gbps and the upload speed is 150 Mbps.

On the other hand, for Mobile Internet plans, Rogers takes the lead as it offers an internet speed of 500GB while Bell only offers plans of up to 50 GB.

Winner: Bell

2. Technology

Bell Fibe Internet delivers the fastest internet speeds to your home as it uses fibre optic technology.

This means that you can share photos and videos at lightning-fast speeds. And for gamers, you can expect low ping times and latency when gaming with this absolute fastest internet technology.

With pure fibre internet, you can experience the highest download speeds of up to 8 Gbps as well as the latest WiFi 6E technology on the Giga Hub for the best speeds and strongest signal available, thanks to the cloud-based technology that optimizes your network in the background automatically.

Rogers provides fast internet to homes and businesses using wireless internet home technology. Since acquiring Shaw in April 2023, Rogers now offers fibre internet plans that use fibre optic technology.

For technology, it is a tie between Bell and Rogers as they both use Fiber Optic technology to deliver faster internet speeds.

Technology: Tie

3. Price

When it comes to the cost of getting internet from the two ISPs, Bell is expensive for both fibre internet and mobile internet making Rogers cheaper overall.

For example, the cost of getting the Rogers Ignite Internet 500 is $80 per month while Bell Fibe 500 is $110 per month.

Also, Rogers Ignite Internet 1.5 Gigabit is $100 per month while Gigabit Fibe 1.5 is $120 per month.

Also, you will pay $150 per month for Bell’s 50 GB mobile internet plan and only $55 per month for Roger’s 5G Home Internet Premium 500GB.

Winner: Rogers

4. Service & Bundles

Both Rogers and Bell enable customers to choose from a variety of services including internet, home security, mobile, and TV.

Additionally, it offers bundles that combine two or more products as explained below:

Bundles offered by Rogers include:

  • Ignite Starter TV for $114.99 per month – up to 40 channels, unlimited Ignite Internet usage, download speeds of up to 150 Mbps, and upload speeds of up to 30 Mbps.
  • Ignite Popular TV for $159.99 per month – up to 116 channels, unlimited Ignite Internet usage, up to 500 Mbps download speed, and up to 50 Mbps upload speed.
  • Ignite Total TV for $194.99 per month – up to 158 channels, unlimited Ignite Internet usage, up to 1.5 Gbps download speed, and up to 50 Mbps upload speed.

Mobile offered by Rogers include:

  • Samsung Galaxy S23 for $15 per month.
  • iPhone 15 128 GB for $12.55 per month.

Home security offered by Rogers include:

  • Self-Protect for $15 per month on a 3-year term.
  • Control Package for $59.99 per month on a 3-year term.
  • Assure Package for $39.99 per month on a 3-year term.

Bundles offered by Bell include:

  • Fibe TV + Fibe 50 for $115 per month.
  • Fibe TV + Fibe 50 + A La Carte 10 for $135 per month.
  • Fibe TV + Fibe 500 for $140 per month.
  • Fibe TV + Gigabit Fibe 1.5 for $170 per month.

Home Phone products by Bell:

  • Home Phone Lite for $54 per month – unlimited local calling
  • Home Phone Choice for $69 per month – unlimited local calling and your choice of up to 8 calling features.

Some of the Mobile offered by Bell:

  • iPhone 15 from $33.38 per month.
  • Google Pixel 8 from $1 per month.
  • Samsung Galaxy S23 from $10 per month.

Winner: Tie

5. Customer Support

When it comes to customer service reputation, neither service provider has a great track record with most customers complaining of undelivered support within the period promised to them.

Customers can get in touch with Bell through a live chat on the website, phone, and most social media platforms. To avoid waiting a long time on the phone, we recommend the live chat option.

You can also contact Rogers’s customer support using the same channels and a live chat is a better way of getting to them as well.

While the customer service ratings of Rogers are below the industry average, they are slightly higher than Bell’s, making it a winner when it comes to customer support.

Winner: Rogers

FAQs

Is Rogers’s or Bell’s internet faster?

Bell Internet delivers faster download speeds of up to 8 Gbps which makes it have faster internet than Rogers. Additionally, Bell’s upload speeds are higher than those provided by Rogers.

Is Bell cheaper than Rogers?

Bell is not a cheaper internet service provider compared to Rogers, but it also offers higher speeds for the high price that you will pay.

The highest internet plan for Bell costs $145 per month for 8 Gig fibre internet, while that of Rogers is $100 per month for fibre internet of up to 1.5 Gbps.

How much internet do I need?

The internet you need depends on the number of devices and type of internet activities in your household.

However, the CRTC recommends at least 10 Mbps of upload speed and 50 Mbps of download speed for basic internet activities.

Bell vs Rogers Internet – The Overall Winner

Considering the cumulative performance across the five categories, Rogers emerges as the overall winner.

Its affordability, competitive speeds, and relatively better customer support position it as a strong choice for consumers seeking a well-rounded internet service provider.

The choice between Bell and Rogers depends on individual priorities, whether it be top-tier speed, budget-consciousness, or a preference for specific bundled services.

Prospective customers should weigh these factors carefully to determine which provider aligns best with their unique needs and preferences.

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