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Hitron modem lights tell you a lot about the status of your current internet connection – or lack of it.
While some lights are calls to action, others just show that your system is working as it should. Which is which?
Hitron cable modem routers are a two-in-one solution. Some systems have a separate modem and a router that distributes the signal.
Assuming you’re using a modem router combo, our explanation of the various light configurations it shows will work for you.
Remember, each of the indicator lights we’re about to discuss is clearly labeled on your hardware, so check it out to understand our explanation.
Different Hitron Modem Lights Explained
1. Power Light
If the power light is on, your Hitron system is receiving the necessary power. If it’s off, there’s no power supply.
Light off? Check your power outlet to see whether you’re plugged in properly and the outlet is on. And, to state the obvious, check whether there’s a power failure.
If the power’s on and your router is plugged in, but you don’t have a light, either the modem-router is broken or there’s an issue with the power supply cable.
2. Flashing Green or Solid Green Downstream Light
If the green light is flashing, your router is looking for a downstream frequency. The issue should resolve itself quite quickly.
When the light turns to solid green, your router has found and locked itself onto a frequency downstream and its cable connection is sorted. Everything should be working as you’d expect it to.
3. Solid Blue Downstream Light (DS)
Once your Hitron modem/router has found a downstream connection and has locked onto it, the indicator light will switch to solid blue.
If the solid blue light fails to illuminate, there is no downstream activity from the cable connection. You should call your ISP to see whether there’s an issue from their side.
If your ISP says there isn’t a problem from its end, try restarting your system. And, to make it get over glitches, you may need to power down your whole network system for a few minutes.
Finally, there’s the factory reset: a process you should only embark on unsupported if you know how to configure your Hitron modem/router.
4. Upstream Light (US)
You may be downstream from your ISP’s internet, but when you send data back, that’s termed “upstream.” Let’s suppose you’re playing a game online.
Your actions influence the game, and the data related to your actions should go upstream in order to register. Once again, the lights tell you what’s going on.
If the upstream light flashes green, your modem/router is still looking for a route to transmit your data upstream. When it finds and locks onto an upstream frequency, your router’s solid green light will appear.
Solid blue means that your router has locked on successfully, and it’s now bonded. That means that you’re locked onto multiple channels, so you’ll switch from one to another on auto based on what gives you the best speed.
Those lights are sending positive messages, so there’s no need for a fix! But what if the lights fail to show upstream activity and you know you’re sending out upstream signals?
Start with your Internet Service Provider (ISP). If there’s no outage, restarting, power cycling, checking for and installing firmware updates, or reverting to factory settings may help.
5. Status Light
When you see a flashing status light, it means that your modem/router is registering with its service provider.
You won’t have internet until this light begins to glow blue steadily, showing that it is ready for data transfer.
If it fails to come on, check whether your service provider is up and running. Failing that, a restart covers a multitude of glitches.
Unplugging your entire system and letting it rest before restarting may solve the problem, or you can try reverting to factory settings with the reset button.
6. LAN Lights
LAN stands for Local Area Network – in other words, your home network when you connect using a cable instead of WiFi. If the LAN light flashes green, that just means that a device is wired up and connecting to the network.
If a wired device fails to connect and the LAN light is off, first make sure it is plugged in properly. Try another cable if you think the cable might be damaged.
If the LAN light is on, check whether the ISP is to blame because you are connected, but without internet. If it doesn’t come on no matter what you do, try restarting your router.
No light? If you aren’t attempting to make a wired connection, that would be the simplest reason. If you are, work through the tips we just suggested.
7. Wireless Light
The wireless light indicates the status of wireless connections. If it’s flashing, then the wireless network is transmitting data. If it goes solid green, then it’s active and waiting for data to come through.
But if there’s no green light to see, then the wireless network isn’t active. To begin your troubleshooting, ensure that your device is set up to connect to your WiFi and that you’re within range of your router.
Still not connecting? This could mean that there’s no internet from your ISP, so check that out first.
If that checks out OK, try a restart, failing that, a power cycle in which you unplug everything for a few minutes and then restart, or look for firmware updates you may have missed.
8. USB Light
By now, you’re getting the hang of your Hitron router lights. You’ll probably have guessed that if the green light flashes, there’s a connected USB device, and data is being transmitted.
When the light is solid, you have a connected USB device, but there’s no data moving through it. And, if you don’t see any light, you haven’t connected a USB device or the connection isn’t registering.
If you plugged in a USB device and don’t see any indicator light, this likely means that either the connection or the device isn’t working. Try removing the USB device and plugging it in again.
If you’re sure it’s correctly plugged in and still doesn’t work, the device may be to blame. Try plugging in another USB device to see if it works.
If it does, your router isn’t the problem, but the device is. If it doesn’t, you may have router issues. Try restarting and consider having your USB device checked out in-store.
Final Words
You don’t need to fix what isn’t broken, and if you have no light at one of the indicator positions, you may or may not have a problem.
For example, a USB light that fails to illuminate could simply mean that you aren’t trying to use any USB devices right now.
If you’re sure that there’s some kind of issue, talk to your ISP first. After all, why jump through hoops if there’s a simple reason why your internet is working as it should?
Simply restarting your modem/router could do the trick, or you might want to let it take a break to forget any glitches before reconnecting. In this case, unplug everything and leave it that way for a few minutes before restarting.
Finally, there’s a factory reset, but be aware that you’ll have to reconfigure everything to get it working again after that.
Still stuck? There’s always tech support. They’ll probably put you through the same paces we just covered, but they may just do the trick!
